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Frequently Asked Questions

  • I'm thinking about designing an engagement ring. Do you carry loose diamonds
    Yes, ABQ Gold and Silver Jewelry Exchange offers a vast selection of loose diamonds to choose from, including various shapes, sizes, cuts, and colors. Our highly experienced and knowledgeable staff can assist you in selecting a loose diamond that fits your budget and preferences, whether you're looking for a classic round-cut diamond or a more unique shape, such as a cushion or pear. Additionally, we offer professional diamond grading and certification services to ensure the quality and authenticity of your diamond. With our loose diamonds and custom design service, you can create a one-of-a-kind ring that symbolizes your love and commitment.
  • What does it mean when a stone is GIA Certified?
    GIA (Gemological Institute of America) is a reputable, independent organization that provides unbiased grading and identification of gemstones. When a stone is GIA Certified, it means that it has been thoroughly tested and graded by GIA gemologists, who have evaluated its color, clarity, carat weight, and cut. This certification assures you that the stone you are purchasing meets internationally recognized standards for quality and value. At ABQ Gold and Silver, we offer a wide selection of GIA Certified diamonds and gemstones, and our knowledgeable staff can provide you with expert guidance in selecting the perfect piece for your needs and budget.
  • Can ABQ Gold and Silver Jewelry Exchange pull stones from inherited family jewelry to create something that I would wear?
    Yes, ABQ Gold and Silver Jewelry Exchange offers services to pull stones from inherited family jewelry and create a piece that is customized to your liking. Our expert staff will assess the quality and value of the stones and offer you an array of designs to choose from. We understand that each piece of jewelry holds sentimental value and memory, and we will work closely with you to ensure that your vision is brought to life. Whether you want to create a necklace, bracelet, or a new set of earrings, we're here to help. At ABQ Gold and Silver Jewelry Exchange, we're committed to offering our customers the highest quality service and customer satisfaction. Contact us today to schedule an appointment with one of our trained professionals.
  • Do you do basic jewelry repair?
    Yes, we provide basic jewelry repair services at ABQ Gold and Silver Jewelry Exchange. Our highly skilled jewelers can fix issues such as broken chains, clasps, and links, as well as replace lost or loose gemstones. We take great care in handling your precious pieces, ensuring that the repair is done to the highest standards. We also offer professional cleaning and polishing to restore and enhance the beauty of your jewelry. If you have any questions about our repair services or pricing, feel free to contact us or visit our store in Albuquerque. We are committed to providing excellent customer service and quality craftsmanship for all your jewelry needs.
  • Does it cost anything to have my jewelry looked at when determining if I want to sell it?
    No, it doesn't cost anything to have your jewelry evaluated by ABQ Gold and Silver Jewelry Exchange. Our experienced and knowledgeable staff will examine your items and provide you with a fair and honest appraisal. We understand that deciding to sell your jewelry can be a difficult decision and we want to ensure that you feel comfortable throughout the entire process. At our exchange, we offer a no-pressure environment where you can make an informed decision about selling your items. Whether you have gold, silver, diamonds, or other precious metals, we will provide you with the highest offer possible. So, bring your unwanted jewelry to our store and let us help you turn it into cash.
  • Do you buy other items, other than jewelry, such as flatware?
    Yes, ABQ Gold and Silver Jewelry Exchange buys a variety of items made of gold, silver, and platinum, including flatware. In addition to jewelry, watches, and even dental gold. Our team of experienced professionals has the technical knowledge to accurately evaluate and offer you the best price for your items. However, we do not accept coins or bullion.
  • I noticed you don't have Native American and Southwestern jewelry on your website, do you have it listed anywhere else?
    Yes, we have a wide selection of specially curated Native American and Southwestern jewelry on our EBAY shop. Feel free to check it out online or set up an appointment to see our inventory in person.
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